There are no refunds or exchanges on our product except in exceptional circumstances. If there are any issues with your order please contact us within 7 days after receipt.  Any product accepted for return will be subject to a restocking fee.  All returns are subject to inspection. Product must be unopened, unused, and undamaged in order to be eligible.  A Return Authorization (RA) number must be obtained prior to returning any product.  Returned goods without an RA number will be refused. Transport costs associated with the return of goods are the responsibility of the customer, except in cases of shipping errors or defective items. If the items returned bring the total order value below the required threshold for any quantity pricing received on the original invoice the customer will be charged the difference between the unit price on the invoice and list price. There are no returns or exchanges on special order items, scissors or on cut items (i.e. backings). 

Shipping is free on all orders over 200$.

For orders under 200$ shipping is 20$ for Ontario and Quebec and 25$ for all other provinces.

Orders generally will ship within 24 to 48 hours Monday to Friday.

PLEASE NOTE WE DO NOT ACCEPT RUSH ORDERS

We ship everywhere in Canada for orders outside of Canada please contact us